Made in Britain. Our people who work here are very knowledgeable because we’ve had to be like that. We have had to be flexible because we’ve always felt that we need to offer our customers truly outstanding service. When people ring us they can always speak to somebody who can deal with their inquiry – if it’s not the person who answers the phone, there will be someone in sales, technical or production who can provide the answer to their question.”
In terms of production, we employ a multitude of skilled and technical people working full time – predominantly on product manufacturing, which represents a large part of the company’s business – and we have an excellent back up for overload and specialist services, i.e. Chrome plating, Zinc plating, galvanizing, Electropolishing, all of which is thoroughly quality control checked at our factory. The production process is designed to ensure a speedy response to orders with short delivery spans, on standard equipment – although these are usually delivered well within four to five weeks. We have a small sales team, or should I say everyone here is a salesperson, and there is an atmosphere that says that we are better than any other company in our industry, that is their pride talking. Because all our products are manufactured in house, we are never waiting for someone to use shipping or truck break down on the motorway.
sales@store-equipment.co.uk
https://www.metalcraftindustries.co.uk/
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